VILINK®
Instrument Management System
VILINK® software helps keep your bioMérieux instruments up and running via remote monitoring, updates, maintenance, and issue diagnosis and resolution.
One in two of bioMérieux’s customers already benefits from increased instrument uptime in labs worldwide. VILINK®, the safe, secure and simple way to increase instrument uptime in your lab.
bioMérieux expertise just a few clicks away
Experts to assist with IT questions
A greener support thanks to reduced technicians travels
Latest systems updates with limited impact thanks to immediate support, scheduled installs and online training
Only a connection to internet is needed to get VILINK
Proactive support of key technical parts for some systems
Real-time troubleshooting with minimal interference of lab workflow
Reduced downtime with faster support
Simpler support with automatic transfer of error logsa
VILINK® is a highly secured modular solution compatible with your organization’s security systems. To maintain this level of security we develop VILINK® following the requirements of security and data privacy regulatory audits such as HIPAA or GDPR.
User access control
Encrypted communications through TLS tunnel
End-user acknowledgment
Encrypted data AES 128/256 bits
Full traceability of remote sessions
Online Assistance:
ensure faster support
Update management:
update at your own convenience
