VILINK®

Smart remote support solution

VILINK®, the fast and easy way to keep  your instruments up and running via remote monitoring, updates, maintenance, issue diagnosis and resolution.

More than 14,000 instruments are today connected worldwide, participating in the increase of the overall testing productivity.

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Features
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bioMérieux expertise just a few clicks away

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Experts to assist with IT questions

ECO

A greener support thanks to reduced technicians travels

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Latest systems updates with limited impact thanks to immediate support, scheduled installs and online training

connect LIMS

Only a connection to internet is needed to get VILINK

ICO On-Off

Proactive support of key technical parts for some systems

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Real-time troubleshooting with minimal interference of lab workflow

rapid

Reduced downtime with faster support

user friendly

Simpler support with automatic transfer of error logsa

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Tests

VILINK® is a highly secured modular solution compatible with your organization’s security systems by following the requirements of validated security compliance standards: 21 CFR Part 11, HIPAA, FDA, FIPS and EU GRPD. 

Electronic acknowledgment

Video audit trail

bioMérieux virtual private network

Highly secured hosting

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Do you need to talk to our microbiology experts to find the right solution for you?