bioMérieux dedicated services for the pharmaceutical industry

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Our mission is to provide the pharmaceutical and healthcare industries with rapid, accurate and cost-effective solutions, ensuring patient safety while enhancing both workflow and productivity.
Our technical team and scientific experts are on hand to help you get the most out of your equipment and to ensure the continuity of your operations. Our entire range of services can be customized, allowing you to focus on your core business and optimise your resources.

bioMérieux can also assist you in meeting your regulatory requirements. Through our extensive network of local subsidiaries and distributors, we are able to dispatch highly-skilled and trained system engineers or application specialists to your lab. No matter where you are, we’re able to assist 24 hours per day and seven days per week.

Our complete range of services are tailored to your unique needs, and are ready to assist you throughout the entire life cycle of your equipment.

FEASIBILITY STUDY

Quickly confirm compatibility of your product and method

We understand that pharmaceutical matrices are diverse and you may have questions about your therapy’s compatibility with an alternative method. Our experts can quickly test compatibility via one of our standard protocols or help design and test to your specifications so you can be sure you are making the best decision for your needs.

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VALIDATION PROTOCOLS

Expedite implementation of your investment by reducing validation time and expense

We are happy to help you implement your new method so you can be up and running quickly to maximize your return on investment. Our validation protocols have been designed to comply with international pharmacopoeia standards and our support is fully customizable, providing everything from validation templates to on-site turnkey solutions.

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SUPPLY SERVICE

Optimize your supply operations. Focus on what matters to your business

How much time do you spend managing your supply chain operations? Is there room for improvement or cost reductions to be found?

As we’re all aware, managing supplies can be very time-consuming for laboratory staff. An effective way to save time is by optimizing your supply management, replenishment and delivery processes by improving your logistics knowledge, alongside other organization processes.
By minimizing administrative operations, you will be free to refocus on your core business activities. Let us help enhance your process reliability and help you achieve peace of mind knowing that bioMérieux offers a solution to not only save time, but also reduce logistics costs and related expenses.
We can help optimize your logistics to increase operational efficiency, allowing you to refocus on your core expertise in testing and product safety.

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INSTRUMENT SERVICE PLANS AND SUPPORT

Maximize the uptime of your instruments and ensure continuous operations

Instrument uptime is critical to ensure uninterrupted testing and operations workflow. Our field-based and remote support experts help ensure that your instruments are continuously available and performing optimally by providing personalized solutions to both respond to and anticipate your instrument support needs.

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